Free Shipping on All Orders | Ships from California, USA
WAMSOFT

Shipping Policy

Last updated: July 2026

1. Shipping Types

Your order means a lot to us, which is why we are dedicated to providing fast, safe, and reliable delivery services for all of our products. Deliveries are typically made Monday through Friday.

Shipment Processing

All orders are processed, verified, quality checked, and packaged within 1-2 business days. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email.

Holiday Shipping

Due to the holidays, shipping companies will usually have high volume of shipping traffic. Shipping companies will require additional time to deliver. We will contact you via email if there is a significant delay in shipment of your order.

Shipping Updates & Alerts

Communication is key — we'll keep you updated throughout the shipping process with email and SMS notifications.

2. Shipping Costs

Most orders ship for free! Here's how it works:

Warehouse Shipping Fee Order Amount Shipping Days
US Free All orders 3-7 Days

Sales Tax

Aside from any shipping costs, your order may be subject to sales taxes. We are required to charge these based on specific state and local tax rates. The applicable sales tax will be calculated and displayed at checkout.

3. International Shipping

Currently we ship within the United States. We are working to expand our shipping options to Canada and other international destinations in the future. Please contact us at info@wamsoft.shop for international shipping inquiries.

4. Updating Shipping on an Order

Updating Orders Before Shipping

Before an item has shipped, you can contact us at info@wamsoft.shop to cancel, change the delivery method, or change the shipping address for each item.

Updating Orders In Transit

Once an item has shipped, a few extra steps are required to make adjustments. Unfortunately, items already in transit cannot be expedited.

If you have a tracking number from FedEx or UPS, you can update your delivery through FedEx Delivery Manager or UPS My Choice. Both give you the ability to:

  • Hold or delay packages
  • Pick up from a local FedEx or UPS location
  • Deliver to another address
  • Delivery on another day
  • Schedule a delivery window
  • Sign for packages online

5. Item Never Arrived (Lost in Transit)

Can't Find Your Package?

Not to worry! Most items are found within two days. Here are some things to try:

  1. Check that your shipping address is correct.
  2. Check around your home or with neighbors — boxes might be at back doors, behind bushes, etc.
  3. Give it 2 days — sometimes carriers incorrectly scan packages that are still in transit.
  4. Check your mailbox or anywhere else you receive mail — carriers deliver differently, especially if the package is small enough to fit inside your mailbox.
  5. Check for a notice of attempted delivery — this notice will tell you the steps you should take to receive your package.

Contact the Carrier

Use your tracking number to start a claim with the carrier (FedEx, UPS, etc.).

  • To contact FedEx, call 1-800-463-3339
  • For UPS, call 1-866-742-5877

Tried Everything? We'll Fix It!

If you've tried all the above and still can't locate your package, contact us at info@wamsoft.shop with your order number and we will investigate and make it right.

6. Contact Us

If you have any questions about shipping, please contact us: